![]() ![]() The perception among many fans is that Chapek had a “business first, customer last” mentality. When Iger rejoined Disney as CEO in November, taking over control of the company from Bob Chapek, it was met with great fanfare by park loyalists who openly criticized Chapek on social media throughout his tenure. ![]() ![]() And there was Iger at Disney World in Orlando, Florida, Disneyland Paris and Tokyo Disney Resort, talking to guests and cast members alike and taking a personal interest in new projects that are underway. It's been six months since Bob Iger canceled his retirement and stepped back into the top role at Disney to right a number of perceived wrongs under his handpicked successor, with one hovering right near the top: reconnecting with the Disney theme park die-hards and restoring their faith in the brand.Īmong his first acts as returning chief executive, Iger walked the Disneyland and California Adventure parks in Anaheim, California with Josh D’Amaro, chairman of Disney parks, experiences, and products. It’s going on six months since Bob Iger returned to The Walt Disney Co., and while there’s been plenty of issues to keep him busy, one has definitely been top of mind: reconnecting with the Disney theme park die-hards and restoring their faith in the brand. Comments FILE - A statue of Walt Disney and Micky Mouse stands in front of the Cinderella Castle at the Magic Kingdom at Walt Disney World in Lake Buena Vista, Fla., Jan. ![]()
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